What Readers are Saying about
The Power of Business Process Improvement
Best Book Ever
I read The Power of Business Process Improvement 2 years ago, and it is the best book I've ever read so far!!! It was clear, practical and so helpful!!
Straightforward and powerful
Straightforward and powerful rendition of the basics of performance and process improvement. Well done - This coming from someone thirty years in the business.
Great Primer for BPM
Not all organizations are ready to take on BPM in a big way. For those organizations that just need a little direction and structure to develop more documentation about their business processes, this is a great start!
Very Helpful Book
I am a Lean Sigma leader at an 8 billion dollar a year company. I just finished reading The Power of Business Process Improvement and I think the tools and steps will be a perfect common sense fit with our current project playbook. This book is well organized and puts the right emphasis on achieving quick results that are sustainable for the long run.
For those of you who are struggling or just starting your lean journey, this is an easy read. Buy this book and get started. You will find the concepts easy to grasp.
For those of you who consider yourself an expert in BPI and or Lean, buy this book and be re-energized.
Read the Whole Story
If you want a clear, easy-to-understand book on business process improvement, then this is the book for you. The author's approach is very well organized and she tells you the whole story, instead of leaving you adrift as some books do. Her writing style turns a subject that can be viewed as dull into something interesting. I highly recommend adding The Power of Business Process Improvement to your book shelf. It is the type of book that you will find yourself referring to again and again.