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​Released in May 2023














​
Second Edition


Based on reader feedback, the second edition includes extra topics such as:

  • Business Process Management
  • International case study taking place in Hong Kong
  • Knowledge checks to test reader's comprehension
  • Evaluation of BPI tools

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The WORKBOOK
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     Linked In Most Viewed

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Keynote Speaker at Elire's 2021 Strategy Summit
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The Industry Standard
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The Work Style Magazine featured The Power of Business Process Improvement
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Author Susan Page spoke to members of the International Human Resources Information Management group
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Author Susan Page spoke to World Vision's HR team about the 10 steps to process improvement
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The University of Phoenix provided an overview of The Power of Business Process Improvement in the alumni magazine
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It was interesting to present at the BPM Summit to a group of professionals so involved in process improvement efforts.
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I enjoyed meeting with a group of CEOs to discuss business process improvement.

"...Your presentation resulted in exceptionally good feedback, ranking the topic, the speaker's presentation, roundtable discussion, and overall value of the meeting as one of the best."

R
obert Fiske
CEO & Executive Director
The Chief Executives Club
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Interview with Amy Radishofski
Ten Steps to DIY BPI

Copyright 2025 Susan Page